If you're having trouble opening or accessing a lesson, here are a few things that might help:
- Try refreshing your page and then try entering the lesson again (you can click the refresh icon, typically located in the upper right corner of your browser, or by clicking Command + R on Mac and F5 on PC)
- Try logging out and logging back into the course and then try accessing the lesson again
- Try clearing your cache and cookies and then log into the course and try accessing the lesson again
If you continue to have trouble accessing your lesson:
- Try switching to a different browser like Google Chrome or Firefox. Both are free to download.
- If available to you, try switching to a different device such as a computer or laptop.
Lastly, here are some additional resources you may find helpful:
If these steps don’t help, rest assured—we can help! You can reach our support team here or by emailing support@frameworkhomeownership.org and we’ll be glad to assist!