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  2. Online Homebuyer Course Support

Online Homebuyer Course Support

  • Why can't I access the Feedback Survey?
  • Why can't I open my Advising Session details?
  • How to register for the course in English or Spanish
  • How to change the course language after registration
  • Why can't I open my lesson?
  • How to register for the course
  • I'm having trouble logging in
  • How to log in
  • How do I pass the course?
  • What is my score?
  • My course progress isn't saving, what can I do?
  • My score isn't saving, what can I do?
  • How can I get a more recent date of completion on my certificate?
  • What lessons have I completed?
  • Why didn’t I receive my certificate of completion?
  • Can I start and stop the course at any time?
  • Resetting your password
  • I’m having trouble registering. What can I do?
  • Add a co-borrower name or correct a name on my certificate
  • Accessing receipts
  • Supported browsers
  • What if my overall score isn't 80% or higher?
  • How do I download my certificate?
  • Why do you ask me to provide my household income and other information?
  • What does Total Annual Income mean?
  • What is the Card Verification Value (CVV/CVV2)?

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About

  • Our story
  • Contact us

Resources

  • Tools & Guides
  • Online Homebuyer Course
  • Find a homeownership advisor

Partnership

  • Partner with us
  • Coupon subsidy purchases

Legal

  • Terms of Use
  • Privacy Policy

Social

  • Facebook
  • Twitter
  • YouTube
  • LinkedIn

Framework Homeownership, LLC, 177 Huntington Ave Ste 1703, PMB 49146, Boston, Massachusetts 02115-3153

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