Online Homebuyer Course Support
- What lessons have I completed?
- Why didn’t I receive my certificate of completion?
- Can I start and stop at any time?
- How do I reset my password?
- I’m having trouble registering. What can I do?
- I misspelled my name on my certificate. How can I update it?
- How do I add a co-borrower to my certificate?
- How can I access my receipt?
- Can I talk to someone on the phone?
- Does the course work with any internet browser?
- Why isn't my progress being saved?
- Why aren't the lessons marking as complete?
- What if my overall score isn't 80% or higher?
- How do I download my certificate?
- Why do you require me to provide my household income and other information?
- What does Total Annual Income mean?
- What if I don't know my loan number or I don't have one?
- What is the Card Verification Value (CVV2)?