It’s possible there are still a few things to complete. Your certificate of completion is released once you meet all the following requirements:
- Complete each quiz within all 7 lessons
- Obtain an overall score (the average across all 7 lessons) of 80% or higher
- Ensure the feedback survey is completed (if a survey is available on your course)
Note: If you’re completing the course as part of an agency’s requirements and have registered under their domain, you may also be required to complete an advising session before you can receive your certificate. You'll know an advising session is required if you see a card that says "Required Advising Session." You can click the "details" button under this card to see the status of your advising session and contact information for your agency.
Please note that you get ten attempts for each of the seven lesson quizzes, so if you do not receive an overall score (the average across all 7 lessons) of 80% or higher after your initial attempts, that's OK! You don't need to score 80% on every lesson and you can make additional quiz attempts for each lesson so you can try to increase your score. You can always view how much of the course you've completed along with your current overall score from the upper right corner of the lessons page.
You can also check out our help center article What lessons have I completed?
We also created a video that explains all you need to know about navigating the Framework course. Enjoy!