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Frequently Asked Questions

Accessibility

  • Framework Course and Website Accessibility
  • Online homebuyer education course accessibility features
  • Framework website accessibility features
  • Accessibility: communicating with us
  • Alternatives to the online homebuyer ed course
  • Let us know your accessibility concerns

General

  • When does my certificate expire?
  • Do I need individual certificates for each person on the loan?
  • What languages is the course available in?
  • Does Framework offer a Landlord education course?
  • Announcement
  • About Framework
See all 22 articles

Online Homebuyer Course Support

  • Why can't I access the Feedback Survey?
  • Why can't I open my Advising Session details?
  • How to register for the course in English or Spanish
  • How to change the course language after registration
  • Why can't I open my lesson?
  • How to register for the course
See all 26 articles

Homeownership Advising

  • What is a homeownership advisor?
  • How much does it cost to meet with a homeownership advisor?
  • How to find a homeownership advisor

Partnering with Framework

  • Can my agency or business partner with Framework?
  • Can I offer the homebuyer course at a discount to my homebuyers?
  • Can you work with my business model?
  • Can I talk with someone about partnership?

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About

  • Our story
  • Contact us

Resources

  • Tools & Guides
  • Online Homebuyer Course
  • Find a homeownership advisor

Partnership

  • Partner with us
  • Coupon subsidy purchases

Legal

  • Terms of Use
  • Privacy Policy

Social

  • Facebook
  • Twitter
  • YouTube
  • LinkedIn

About

  • Our story
  • Contact us

Resources

  • Tools & Guides
  • Online Homebuyer Course
  • Find a homeownership advisor

Partnership

  • Partner with us
  • Coupon subsidy purchases

Legal

  • Terms of Use
  • Privacy Policy

Social

  • Facebook
  • Twitter
  • YouTube
  • LinkedIn

Framework Homeownership, LLC, 177 Huntington Ave Ste 1703, PMB 49146, Boston, Massachusetts 02115-3153

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